Back to Home Inspection Basics: Customer Service Matters

- . Good customer service is the difference between a business that’s a star and one that’s in it for the money and nothing more. The good news is that it can set your business apart from so many other certified home inspectors who haven’t yet gotten the memo ..More

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What’s the Best Season for a Deck Inspection and Maintenance?

- . Don’t consider only the surface of the deck either. Clear debris out of gutters and ensure that spouts are directed far away from your deck. Focus on gutters and downspouts before the rain approaches ..More

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Commercial Inspections Could Supplement Your Work Until Spring

- . Another type of commercial inspection is more like the work you perform as a certified home inspector. These inspectors may work in teams, as commercial property is often much larger with more complicated systems than an average home. Unlike the property condition assessment, this approach combs the building, examining it for material defects without advising on property value ..More

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Who Regulates Home Inspectors Without a License?

- Depending on the state, there may be no one to help. If there is a glaring discrepancy between the inspector’s report and the condition of the home, the customer might have grounds for a lawsuit. For example, warped from porch floorboards probably did not happen overnight. ..More

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Is it Time for a Standards of Practice Refresher?

- It would be difficult to find defects with a kitchen range unless you turn the knobs and open the oven door. In some instances, a visual inspection is all you need. That’s one reason why drones are becoming so popular for roof inspections. Although ASHI’s Standards explain that you should inspect what’s “readily accessible” and “visually observable,” that doesn’t mean a hands-on approach is restricted. ..More

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